Privacy & Data Protection

Feel Japan with K (Feel Japan with K Co. Ltd, Tokyo, in partnership with Ark Alliance Sdn Bhd, Kuala Lumpur) is the data controller responsible for the personal data collected through this website. All processing is conducted in accordance with the Personal Data Protection Act 2010 (PDPA).

We collect information necessary to provide bespoke travel architecture and partner support. This is gathered at the following touchpoints:

• Inquiry form: Name, agency details, travel license number, contact email, phone, pax, travel dates, budget, and itinerary preferences.
• Pricing request: Company name, contact name, and email for agent rate access.
• WhatsApp bot: Phone number and conversation details shared via our inquiry assistant.
• Analytics: Page paths, referrer, country, and device type for aggregate performance insight.

Your data is processed exclusively for the following purposes:

• Facilitating seamless communication between our travel designers and your agency.
• Generating client-ready presentation materials with correct partner branding.
• Ensuring compliance with international travel regulations and Japanese hospitality standards.
• Sending marketing updates only where you have given explicit, separate consent.

We employ industry-standard encryption and security measures to protect your professional assets. Data is stored on secured Cloudflare infrastructure with restricted access limited to authorized personnel only.

All data is stored and processed on the Cloudflare global network, which maintains enterprise-grade physical and network security controls.

We engage the following third-party processors to deliver our services. Each processor is bound by appropriate data protection safeguards:

• Cloudflare — hosting, database (D1), file storage (R2), and content delivery.
• Resend — transactional email delivery for inquiry notifications and acknowledgments.

Inquiries and contact records are retained for as long as necessary to fulfil the purposes outlined above, and no longer than is required for legitimate business and legal purposes. Analytics events are retained in aggregate for performance monitoring. You may request deletion of your personal data at any time.

As a data subject, you maintain full control over your data. You may at any time:

• Access and update your professional information.
• Request a complete export of your past inquiries and communications.
• Withdraw consent and opt-out of marketing updates.
• Request correction or permanent deletion of your personal data.

Feel Japan with K is committed to full compliance with the Personal Data Protection Act 2010 (PDPA). We collect only the personal data necessary for the stated purposes, obtain consent where required, and process all data lawfully, fairly, and transparently. Consent records, including timestamps and IP addresses, are maintained for audit purposes.